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Khotimah, Khusnul and Imran Syafei, Muhammad Nur and Akbar, Mohammad Aldrin and Badriah, Badriah (2021) CUSTOMER SATISFACTION SEBAGAI VARIABLE YANG MEMEDIASI SERVICE PERFORMANCE TERHADAP CUSTOMER LOYALTY PADA BIMBINGAN BELAJAR CRYSTAL LEARNING CENTER DI KOTA JAYAPURA. Journal of Economics Review (JOER), 1 (1). pp. 11-22. ISSN 2809-378X
Irawan, Andri and Aldrin, Akbar and Rasyid, Abdul and Sutisman, Entar and Suratini, Suratini and Ermawati, Yana and Sondjaya, Yaya and Imran Syafei, Muhammad Nur and Kurnia Lestari, Tri and Septyana, Prasetyaningrum (2022) Manajemen Proses Bisnis dan Kewirausahaan. CV. Penerbit Qiara Media. ISBN 978-623-555-149-4